The place and role of the stores/warehouse
in the organisation and its supply chain
- Defining
the stores ‘mission’
- Profitability and the stores
- Audit of where we are now in terms of our
control of the stores operation
- Use of specially designed audit forms will:
-
- Expose areas of weakness
- Identify areas of opportunity
- Communications, information and effectiveness
in the stores
- Giving customers – internal
and external – excellent
service
- Undertaking internal customer surveys
Control
of stock
- Uses for stock turn
- Implications for working capital and cash
flow
- Improving the service with less stock
Managing
the stores
- Cutting administration costs
- Efficient stores layout
- Managing time for greater
effectiveness
- Usage value classification techniques
- ‘Smarter not harder’ working practices
- Creativity and how to use it for continuous
improvement
- Measuring to manage techniques
- Problem solving techniques
Staff supervision/management
- Delegation
- Motivation
- Teamwork
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