| Duration |
|
2 Days |
| Course Fees |
|
These courses are delivered in house only. Prices are available on request |
| |
|
Courses
can also be provided very cost effectively in house |
| Course Dates |
Click here to see course dates for this course |
| Course Objectives |
|
To
provide those who are tasked to get the best from
the people they manage and supervise with the tools
they need to achieve precisely that goal |
| Who will benefit? |
|
Those
whose job it is, through effective management and
supervisory inter-personal skills, to communicate,
lead, energise and get the best out of those for
whom they are responsible – all with a view
to achieving corporate objectives |
| Course Content |
|
Communication and interpersonal skills
- The importance of good communication to corporate success
- Evaluation of your own communication ‘flow chart’
- Understanding the fundamentals of good communication
- Logic v. emotion in communication
- The power of perception
- Listening skills
Teamwork
- What is teamwork?
- How can we achieve good teamwork?
- Fundamentals of teamwork
Time management – getting the task done
- Overview of time management
- Activity v. achievement
- Prioritising tasks
- Managing work activities
Creativity and problem solving
- Why do we need to be creative?
- Are you creative?
- Problem solving techniques
Leadership skills
- What it takes to be a good leader
- Knowing your people
- Leading by example
Delegation
- Why is delegation necessary?
- When to and when not to delegate
- What to delegate and what not to delegate
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