Course Title Managing and Developing People
Duration 2 Days
Fees £545 + VAT
  Courses can also be provided very cost effectively in house
Course Objectives To provide those who are tasked to get the best from the people they manage and supervise with the tools they need to achieve precisely that goal
Who will benefit? Those whose job it is, through effective management and supervisory inter-personal skills, to communicate, lead, energise and get the best out of those for whom they are responsible – all with a view to achieving corporate objectives
Course Content Communication and interpersonal skills
  • The importance of good communication to corporate success
  • Evaluation of your own communication ‘flow chart’
  • Understanding the fundamentals of good communication
  • Logic v. emotion in communication
  • The power of perception
  • Listening skills

Teamwork

  • What is teamwork?
  • How can we achieve good teamwork?
  • Fundamentals of teamwork

Time management – getting the task done

  • Overview of time management
  • Activity v. achievement
  • Prioritising tasks
  • Managing work activities

Creativity and problem solving

  • Why do we need to be creative?
  • Are you creative?
  • Problem solving techniques

Leadership skills

  • What it takes to be a good leader
  • Knowing your people
  • Leading by example

Delegation

  • Why is delegation necessary?
  • When to and when not to delegate
  • What to delegate and what not to delegate