Course Title		Vendor Relationship Management
Duration		1 Day
Fees		£345 + VAT
		Courses can also be provided very cost effectively in house
Course Objectives		As markets become more sophisticated and customers more demanding, competition between businesses is becoming stiffer. To prosper, a business needs to have excellent support from its vendor base. This course will enable those in 'vendor facing' roles to develop those attributes necessary to achieve excellent service from vendors.
Who will benefit?		Those who need to get more from vendors
Course Content		Why are good relationships with vendors important? Basic tasks involved in the management of vendors What does supplier development mean? Ranking your relationships Is partnership for you? Top 10 tools used in purchasing Identifying and grading of vendors in the supply chain Vendor mapping techniques Assessing potential vendors Quality and vendor rating Continuous improvement of vendors Monitoring performance Purchase portfolio mix Service level agreements Reducing the number of vendors used